Easy RFID Pro Support Plans

Our Support Plans

Easy RFID Pro is built for daily operations, so when you need help, you should know exactly what to expect! We offer three levels of support to ensure you get the help you need when you need it:

Email Support

  • Response within 24-48 business hours
  • Support via email ticket system
  • Access to knowledge base, documentation, and video tutorials
  • Best for general inquiries and non-urgent issues

Basic Support

  • Priority email response within 12-24 business hours
  • Access to knowledge base, documentation, and video tutorials
  • Basic troubleshooting and setup assistance
  • Ideal for growing businesses

Premium Support

  • Priority response within 4-8 business hours
  • Phone and email support with extended hours (Saturday's 9AM-1PM)
  • Access to knowledge base, documentation, and video tutorials
  • Advanced technical assistance and customization help
  • Perfect for businesses requiring hands-on support

For questions about which support plan is right for you, please contact us at support@easyrfidpro.com